Program Outline

SIVA Training remains steadfast and unwavering in its commitment to provide professionals, families, and persons being supported with the proactive tools and practical knowledge to create an environment where safety is a pro-social, healthy, and respectful part of day-to-day life.  The introduction of our new Direct Support Service Core Training ensures that direct support providers have the foundational knowledge to safely and ethically provide core services that are respectful, empowering and preserve the dignity and rights of persons being supported. 

SIVA Training is offering four Direct Support Service Core Training sessions: Medication Management, Health and Safety / Emergency Preparedness, Human Development / Personal Planning and Legal and Ethical Issues. Each of the aforementioned Core Trainings are certificate and competency based half-day trainings. A Direct Support Service Provider can enrol employees in all four trainings or mix and match trainings based on program needs. To learn more about training dates, cost and how to customize your own training, Contact Us.  
The following is a brief introduction the Direct Support Service Core Trainings and objectives:

Medication Management    

It is the responsibility of each staff member to ensure that a person receiving required medication is given that medication in a safe, appropriate and scheduled manner.  Mistakes in medication administration can be hazardous and dangerous to a person’s health.  Persons served also have the right to be protected from inappropriate drug interactions and drug nutrient interactions. 

After completing this session, participants will be able to:

  • Identify the uses of medication.
  • Best Practices and Ethical Implications of Medication Management
  • Recognize that any medication can be abused.
  • Recognize that some medications are controlled substance and there may be special procedures for handling these medications.

Health and Safety / Emergency Preparedness      

Staff must learn how to maintain a safe environment and how to prevent and respond to medical and household emergencies. Training provides knowledge regarding medication management, emergency preparedness, first aid, and how to recognize illness and prevent transmission of disease. Group home staff must also have knowledge regarding safe food preparation and nutrition, how to transport individuals in vehicles, and how to ensure that individuals are complying with safety regulations. An employee who works with the a person with mobility issues may also learn about wheelchair safety while an employee who works with youth may learn to recognize the signs of eating disorders. 

After completing this session, participants will:

  • Be aware of the various types of emergency situations you may face.
  • Understand your role in teaching emergency preparedness to the individuals you support.
  • Learn how to prepare for emergencies and how to appropriately respond. 
  • Learn how to prevent emergencies from happening.
  • Learn the importance of knowing and following policies and procedures BEFORE an emergency occurs.
  • Understand your responsibilities DURING and AFTER emergency situations.
  • Learn the importance of considering any unusual physical problems or barriers people might have in following emergency procedures. 

Human Development / Personal Planning

It is important for staff to understand the social, emotional, spiritual and physical development of persons served so they can recognize issues requiring more attention. Staff study life stages and learn how to teach life skills. Training also provides knowledge of developmental disabilities and behavioural issues. Employees working in youth homes may learn how to assist individuals with transition to independence. For the developmentally disabled, knowledge of a person's limitations may help staff determine when to provide assistance.

This module will cover some very important issues about person-centred planning and how it impacts the people we serve, such as:

  • Individuals can make choices about where to live, how to spend time each day, who to spend time with and plans for the future.
  • They can choose to have meaningful relationships with their family and friends.
  • They can be fully involved in community life and activities.
  • Individual strengths are recognized and supported.
  • They are to be supported in their choices and preferences.
  • They are to be supported to live with their family while they are children and as independently as possible as adults.
  • Their cultural and religious backgrounds are recognized and valued.

Legal and Ethical Issues     

Group home employees learn about understanding individual’s rights, confidentiality, provincial and federal laws, records management and documentation, and local policy regarding facility operations. In homes where medical records are used, training may provide knowledge of provincial laws regarding confidentiality. It is also crucial staff understand their duty in regards to reporting issues pertaining to abuse.

After completing this session, participants will be able to:
  • Understand the rights guaranteed to all persons receiving services
  • Confidentiality
  • Duty To Report
  • Examine a sample Code of Ethics

Training Tools & Products

These tools have been developed to assist individuals in navigating their way through services and understanding their rights, and provides information that is easily understood.  

My Handbook: This is a great orientation tool for individuals commencing services within your programs.  

My Plan: This is a personal planning book for adults and children which contains all the aspects of an individual's life. This allows for self directed service plan development on all levels. This particular book received an exemplary notation from CARF during an accreditation survey of Carmichael Residential Programs! 


We also offer these Courses:
Give us a call or e-mail us to sign up for our program.
Contact Us